/* Customer care: a quiet reading surface with editing kept in one focused drawer. */
.care-list-summary { display: flex; align-items: center; gap: 14px; }
.care-reset { color: #2455a5; font-size: 13px; text-decoration: underline; text-underline-offset: 3px; }
#careSave { order: 1; }
.care-workspace,
.care-dialog {
  --care-ink: #213047;
  --care-muted: #68778c;
  --care-line: #dfe6ef;
  --care-blue: #2455a5;
  --care-blue-dark: #1c4384;
  --care-surface: #ffffff;
  --care-background: #f5f7fb;
  color: var(--care-ink);
  font-family: inherit;
  font-size: 14px;
  line-height: 1.5;
  text-align: left;
}

.care-workspace *,
.care-dialog * {
  box-sizing: border-box;
}

.care-workspace [hidden],
.care-dialog [hidden] {
  display: none !important;
}

.care-workspace {
  min-width: 0;
  min-height: calc(100vh - 48px);
  padding: 24px;
  border: 1px solid #e8edf4;
  border-radius: 18px;
  background: var(--care-background);
}

.care-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 26px;
}

.care-eyebrow {
  margin: 0 0 6px;
  color: var(--care-blue);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.09em;
  text-transform: uppercase;
}

.care-header h1 {
  margin: 0;
  color: #20324f;
  font-size: clamp(23px, 2.3vw, 29px);
  font-weight: 700;
  line-height: 1.25;
  letter-spacing: -0.025em;
}

.care-subtitle {
  margin: 8px 0 0;
  color: var(--care-muted);
  font-size: 14px;
  line-height: 1.55;
}

.care-button,
.care-icon-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 42px;
  padding: 10px 15px;
  border: 1px solid var(--care-line);
  border-radius: 8px;
  background: #fff;
  color: #34465e;
  font-family: inherit;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.4;
  text-decoration: none;
  cursor: pointer;
  transition: background-color 140ms ease, border-color 140ms ease, color 140ms ease;
}

.care-button:hover,
.care-icon-button:hover {
  border-color: #bdcce0;
  background: #edf2f9;
}

.care-button-primary {
  flex-shrink: 0;
  border-color: var(--care-blue);
  background: var(--care-blue);
  color: #fff;
  box-shadow: 0 2px 3px rgb(27 67 130 / 9%);
}

.care-button-primary:hover {
  border-color: var(--care-blue-dark);
  background: var(--care-blue-dark);
  color: #fff;
}

.care-button-secondary {
  background: #fff;
  color: #3f526c;
}

.care-button-danger {
  border-color: #f1c8c8;
  background: #fff;
  color: #b33636;
}

.care-button-danger:hover {
  border-color: #e1a2a2;
  background: #fff0f0;
  color: #a32727;
}

.care-icon-button {
  flex-shrink: 0;
  width: 40px;
  min-height: 40px;
  padding: 9px;
  border-color: transparent;
  background: transparent;
  color: var(--care-muted);
}

.care-workspace button:disabled,
.care-dialog button:disabled {
  opacity: 0.55;
  cursor: not-allowed;
  box-shadow: none;
}

.care-workspace :is(button, input, select, textarea, a, summary):focus-visible,
.care-dialog :is(button, input, select, textarea, a, summary):focus-visible {
  outline: 3px solid #73a4ef;
  outline-offset: 3px;
}

.care-toolbar {
  display: grid;
  grid-template-columns: minmax(240px, 1.8fr) minmax(150px, 0.75fr) minmax(155px, 0.75fr);
  align-items: end;
  gap: 16px;
  margin-bottom: 22px;
  padding: 20px;
  border: 1px solid var(--care-line);
  border-radius: 12px;
  background: var(--care-surface);
}

.care-field {
  display: flex;
  flex-direction: column;
  gap: 7px;
  min-width: 0;
}

.care-field > label,
.care-field > .care-label {
  color: #43516a;
  font-size: 12px;
  font-weight: 600;
  line-height: 1.5;
}

.care-field :is(input, select, textarea) {
  width: 100%;
  min-width: 0;
  min-height: 42px;
  padding: 10px 12px;
  border: 1px solid #d8e1ee;
  border-radius: 8px;
  background: #fff;
  color: var(--care-ink);
  font-family: inherit;
  font-size: 14px;
  line-height: 1.5;
  box-shadow: none;
}

.care-field select {
  padding-right: 30px;
  cursor: pointer;
}

.care-field textarea {
  min-height: 112px;
  resize: vertical;
}

.care-field :is(input, textarea)::placeholder {
  color: #8795a9;
  opacity: 1;
}

.care-field :is(input, select, textarea):focus {
  border-color: #7399cf;
}

.care-search {
  position: relative;
  display: flex;
  align-items: center;
  min-width: 0;
}

.care-search > :is(i, svg) {
  position: absolute;
  left: 13px;
  width: 15px;
  color: #8190a5;
  pointer-events: none;
}

.care-search input {
  padding-left: 37px;
}

.care-list-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin: 0 0 14px;
}

.care-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.care-tab {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-height: 38px;
  padding: 8px 13px;
  border: 1px solid transparent;
  border-radius: 7px;
  background: transparent;
  color: #62718a;
  font-family: inherit;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.5;
  cursor: pointer;
}

.care-tab:hover {
  background: #eaf0f8;
  color: var(--care-blue);
}

.care-tab[aria-pressed="true"] {
  border-color: #d5e2f4;
  background: #e8f0fd;
  color: #244f91;
}

.care-tab > span {
  min-width: 20px;
  padding: 0 5px;
  border-radius: 5px;
  background: rgb(98 113 138 / 9%);
  font-size: 11px;
  font-variant-numeric: tabular-nums;
}

.care-result-count {
  flex-shrink: 0;
  color: var(--care-muted);
  font-size: 12px;
  font-variant-numeric: tabular-nums;
}

.care-table-wrap {
  overflow: hidden;
  border: 1px solid var(--care-line);
  border-radius: 12px;
  background: var(--care-surface);
}

.care-table {
  width: 100%;
  table-layout: fixed;
  border-collapse: collapse;
  background: #fff;
  font-size: 13px;
}

.care-table th {
  padding: 14px 18px;
  border-bottom: 1px solid var(--care-line);
  background: #f8fafc;
  color: #718099;
  font-size: 11px;
  font-weight: 600;
  line-height: 1.5;
  text-align: left;
  text-transform: none;
  letter-spacing: 0;
}

.care-table th:nth-child(1) { width: 22%; }
.care-table th:nth-child(2) { width: 31%; }
.care-table th:nth-child(3) { width: 17%; }
.care-table th:nth-child(4) { width: 22%; }
.care-table th:nth-child(5) { width: 8%; }

.care-table td {
  padding: 18px;
  border-bottom: 1px solid #e9eef5;
  vertical-align: top;
  text-align: left;
  line-height: 1.55;
  overflow-wrap: anywhere;
}

.care-table tbody tr:last-child td {
  border-bottom: 0;
}

.care-table tbody tr:hover td {
  background-color: #f8fafd;
}

.care-table td:last-child {
  text-align: right;
}

.care-table td:last-child .care-button {
  min-height: 34px;
  padding: 7px 10px;
  border-color: transparent;
  background: #eff4fb;
  color: var(--care-blue);
  font-size: 12px;
}

.care-table td:last-child .care-button:hover {
  border-color: #ccdbef;
  background: #e4edfa;
}

.care-customer-name {
  display: block;
  margin: 0 0 4px;
  color: #263a57;
  font-size: 14px;
  font-weight: 600;
  line-height: 1.5;
  white-space: normal;
  overflow-wrap: anywhere;
}

.care-phone {
  display: inline-block;
  color: #60728d;
  font-size: 12px;
  font-variant-numeric: tabular-nums;
  text-decoration: none;
  white-space: nowrap;
}

a.care-phone:hover {
  color: var(--care-blue);
  text-decoration: underline;
}

.care-request {
  display: -webkit-box;
  overflow: hidden;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  margin: 0;
  color: #34465f;
  font-size: 13px;
  line-height: 1.6;
  white-space: pre-line;
  overflow-wrap: anywhere;
}

.care-meta {
  display: block;
  margin-top: 7px;
  color: #78859a;
  font-size: 11px;
  font-weight: 400;
  line-height: 1.55;
}

.care-assignee,
.care-person {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
  color: #43546c;
  font-size: 13px;
  line-height: 1.5;
}

.care-avatar {
  display: inline-flex;
  flex: 0 0 28px;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border: 1px solid #dde6f1;
  border-radius: 50%;
  background: #edf2f8;
  color: #617895;
  font-size: 10px;
  font-weight: 700;
  line-height: 1;
}

.care-urgent,
.care-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  max-width: 100%;
  padding: 4px 8px;
  border-radius: 5px;
  font-size: 11px;
  font-weight: 600;
  line-height: 1.5;
  white-space: normal;
  overflow-wrap: anywhere;
}

.care-urgent {
  margin-top: 8px;
  border: 1px solid #f2ddaa;
  background: #fff6df;
  color: #8a620d;
}

.care-badge-done {
  background: #eaf5ef;
  color: #3c765d;
}

.care-badge-active {
  background: #eaf1fd;
  color: #3e64a0;
}

.care-badge-waiting {
  background: #fff4df;
  color: #916a27;
}

.care-badge-new {
  background: #edf0fc;
  color: #6264a1;
}

.care-badge-neutral {
  background: #eff2f6;
  color: #64748b;
}

.care-table .care-row-urgent td:first-child {
  box-shadow: inset 3px 0 0 #e0b24e;
}

.care-table .care-row-new td {
  background: #f0f7ff;
}

.care-empty,
.care-loading,
.care-error {
  padding: 58px 24px;
  color: var(--care-muted);
  text-align: center;
}

.care-empty > i,
.care-loading > i,
.care-error > i {
  display: block;
  margin-bottom: 15px;
  color: #9aabc1;
  font-size: 28px;
}

.care-empty h2,
.care-empty h3,
.care-error h3 {
  margin: 0 0 7px;
  color: #3e506a;
  font-size: 16px;
  font-weight: 600;
}

.care-empty p,
.care-error p {
  margin: 0 0 18px;
  font-size: 13px;
}

.care-error {
  color: #9a4545;
}

.care-footer-note {
  margin: 13px 2px 0;
  color: #7a879b;
  font-size: 11px;
  line-height: 1.6;
}

dialog.care-dialog {
  position: fixed;
  inset: 0 0 0 auto;
  width: min(600px, 100%);
  max-width: 100%;
  height: 100vh;
  height: 100dvh;
  max-height: 100vh;
  max-height: 100dvh;
  margin: 0 0 0 auto;
  padding: 0;
  overflow: hidden;
  border: 0;
  border-left: 1px solid #dfe6ef;
  border-radius: 0;
  background: #fff;
  box-shadow: -16px 0 60px rgb(29 47 77 / 15%);
}

/* The shared background uses four ID exclusions and would otherwise reposition dialogs. */
body.estate-modern-bg > dialog.care-dialog {
  position: fixed !important;
  z-index: 50 !important;
}

.care-dialog::backdrop {
  background: rgb(21 34 53 / 36%);
}

.care-dialog-layout {
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
}

.care-dialog-header {
  display: flex;
  flex-shrink: 0;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 25px 28px 22px;
  border-bottom: 1px solid var(--care-line);
  background: #fff;
}

.care-dialog-title {
  margin: 0;
  color: #243750;
  font-size: 22px;
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: -0.02em;
}

.care-dialog-header p:not(.care-eyebrow) {
  margin: 6px 0 0;
  color: var(--care-muted);
  font-size: 13px;
  line-height: 1.55;
}

.care-dialog-header > .care-icon-button {
  margin: -4px -8px 0 0;
}

.care-form {
  display: flex;
  flex: 1;
  flex-direction: column;
  min-height: 0;
  margin: 0;
}

.care-dialog-body {
  flex: 1;
  min-height: 0;
  padding: 25px 28px 28px;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}

.care-dialog fieldset {
  min-width: 0;
  margin: 0;
  padding: 0;
  border: 0;
}

.care-form-section + .care-form-section {
  margin-top: 26px;
  padding-top: 24px;
  border-top: 1px solid #e8edf4;
}

.care-form-section > h3,
.care-form-section > legend {
  margin: 0 0 16px;
  padding: 0;
  color: #3b506e;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.5;
}

.care-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px 16px;
}

.care-span-full {
  grid-column: 1 / -1;
}

.care-help {
  margin: 0;
  color: #7c899c;
  font-size: 11px;
  line-height: 1.55;
}

.care-required {
  color: #b34949;
}

.care-urgency-option {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 13px 14px;
  border: 1px solid #ebdfc1;
  border-radius: 8px;
  background: #fffcf4;
  color: #755d2b;
  font-size: 13px;
  cursor: pointer;
}

.care-dialog input[type="checkbox"] {
  flex-shrink: 0;
  width: 16px;
  min-height: 16px;
  height: 16px;
  margin: 3px 0 0;
  padding: 0;
  accent-color: var(--care-blue);
}

.care-urgency-option .care-help {
  display: block;
  margin-top: 3px;
  color: #93805b;
}

.care-dialog-footer {
  display: flex;
  flex-shrink: 0;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  padding: 18px 28px;
  padding-bottom: max(18px, env(safe-area-inset-bottom));
  border-top: 1px solid var(--care-line);
  background: #fff;
}

.care-footer-spacer {
  flex: 1;
}

.care-form-error {
  margin: 0 0 18px;
  padding: 11px 13px;
  border: 1px solid #f0c8c8;
  border-radius: 8px;
  background: #fff4f3;
  color: #a63d3d;
  font-size: 13px;
  line-height: 1.55;
}

.care-form-error:empty {
  display: none;
}

.care-delete-confirm {
  width: 100%;
  padding: 14px;
  border: 1px solid #f0c8c8;
  border-radius: 8px;
  background: #fff7f6;
  color: #9c4040;
  font-size: 13px;
}

.care-delete-confirm p {
  margin: 0 0 12px;
}

.care-delete-confirm .care-button + .care-button {
  margin-left: 6px;
}

.care-notes {
  margin-top: 24px;
  padding-top: 18px;
  border-top: 1px solid #e8edf4;
}

.care-notes > summary {
  padding: 4px 0;
  color: #536882;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}

.care-notes[open] > summary {
  margin-bottom: 14px;
}

@media (max-width: 1100px) {
  .care-workspace { padding: 20px; }
  .care-toolbar { gap: 12px; padding: 16px; }
  .care-table th { padding: 13px 12px; }
  .care-table td { padding: 17px 12px; }
  .care-header { gap: 18px; }
}

@media (max-width: 900px) {
  .care-toolbar { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .care-toolbar > .care-field:first-child { grid-column: 1 / -1; }
  .care-list-toolbar { align-items: flex-start; flex-direction: column; gap: 10px; }
  .care-table-wrap { overflow: visible; border: 0; border-radius: 0; background: transparent; }
  .care-table, .care-table tbody { display: block; background: transparent; }
  .care-table thead, .care-table colgroup { display: none; }
  .care-table tbody tr {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    gap: 0;
    margin-bottom: 12px;
    overflow: hidden;
    border: 1px solid var(--care-line);
    border-radius: 11px;
    background: #fff;
  }
  .care-table td,
  .care-table tbody tr:last-child td {
    display: block;
    min-width: 0;
    padding: 12px 16px;
    border: 0;
    text-align: left;
  }
  .care-table td[data-label]::before {
    display: block;
    margin-bottom: 6px;
    color: #7a879b;
    font-size: 11px;
    font-weight: 500;
    content: attr(data-label);
  }
  .care-table td:first-child {
    grid-column: 1 / -1;
    padding-top: 17px;
    padding-bottom: 11px;
    border-bottom: 1px solid #eef2f6;
  }
  .care-table td:first-child::before { display: none; }
  .care-table td:nth-child(2) { grid-column: 1 / -1; padding-bottom: 5px; }
  .care-table td:last-child,
  .care-table tbody tr:last-child td:last-child {
    grid-column: 1 / -1;
    padding: 10px 16px;
    border-top: 1px solid #eef2f6;
    text-align: right;
  }
  .care-table td:last-child::before { display: none; }
  .care-table td:last-child .care-button { width: 100%; min-height: 38px; }
  .care-table .care-row-urgent { border-left: 3px solid #e0b24e; }
  .care-table .care-row-urgent td:first-child { box-shadow: none; }
  .care-table .care-row-new { border-color: #aac8f0; }
  .care-table tbody tr:hover td { background-color: transparent; }
  .care-customer-name { font-size: 15px; }
  .care-empty, .care-loading, .care-error { border: 1px solid var(--care-line); border-radius: 11px; background: #fff; }
}

@media (max-width: 600px) {
  .care-workspace { min-height: calc(100vh - 24px); padding: 16px; border-radius: 12px; }
  .care-header { align-items: stretch; flex-direction: column; gap: 17px; margin-bottom: 20px; }
  .care-header h1 { font-size: 24px; }
  .care-header > .care-button { width: 100%; min-height: 44px; }
  .care-subtitle { font-size: 13px; }
  .care-toolbar { gap: 13px 10px; padding: 14px; margin-bottom: 16px; }
  .care-field > label { font-size: 11px; }
  .care-field :is(input, select, textarea) { font-size: 16px; }
  .care-tabs { gap: 3px; }
  .care-tab { padding: 8px 10px; font-size: 12px; }
  .care-result-count { font-size: 11px; }
  .care-dialog-header { padding: 22px 20px 18px; }
  .care-dialog-title { font-size: 21px; }
  .care-dialog-body { padding: 22px 20px; }
  .care-form-grid { grid-template-columns: minmax(0, 1fr); gap: 17px; }
  .care-dialog-footer { padding: 15px 20px; padding-bottom: max(15px, env(safe-area-inset-bottom)); gap: 8px; }
  .care-dialog-footer > .care-button { padding: 10px 12px; }
}

@media (max-width: 360px) {
  .care-toolbar { grid-template-columns: minmax(0, 1fr); }
  .care-table tbody tr { grid-template-columns: minmax(0, 1fr); }
  .care-table td { grid-column: 1 / -1; }
  .care-dialog-footer > .care-button-primary { flex: 1; }
}

@media (prefers-reduced-motion: reduce) {
  .care-workspace *, .care-dialog * {
    scroll-behavior: auto !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}